FAQs

Should I bring sheets & towels?

Most of the rental units do provide sheets & bath towels. If not, linen rental may be arranged through local linen rental companies. Otherwise, you will need to bring your own linens and towels, as well as paper products, trash bags, dishwashing soap and toiletries. Kitchens are equipped with dishes, flatware, glasses, pots and pans. Please make sure to bring your toilet paper, paper towels, napkins, trash bags, and toiletries.

What should I pack along?

Please pack your toilet paper, toiletries: soap, shampoo, etc., wash clothes, paper towels, dish soap, trash bags, beach towels, extra pillows & extra blankets (if desired), sheets and bath towels (if unit does not specify that those are provided with the rental).

What does a fully stocked kitchen mean?

Fully stocked kitchen means there is a full size refrigerator, stove/oven, microwave, coffee maker, toaster, pots, pans, silverware, dishes, cups. You may find more items in the kitchen, as each owner can choose to add any additional items, but the above listed items are required to be there

Will someone clean my unit during my stay?

No, there is no daily maid service during your stay. Cleaning company will arrive at 10am on your departure date to clean the unit after your departure.

Do I have to clean the unit upon my departure?

  • All you need to do to prior to leaving the unit is:
  • Remove all food and personal belongings
  • Wash all dishes, dry them and put them away
  • Leave sheets (if provided in unit), blankets, comforters, pillows on beds that they were on upon your arrival
  • Check all drawers, cupboards, dressers and closets for any personal items and trash & remove them
  • Do not leave excess trash, hair, sand, crumbs on floors
  • Remove all trash and take it to the nearest dumpster
  • Close all windows and doors and lock them

Can I still park on the property after I check out?

Your vehicle is registered to be on the property till 10am on the check-out day, unless otherwise authorized by the reception agent.

Swimming Pools

Most rental units offer access to outdoor pools. Pools are open from Memorial Day to Labor Day (unless otherwise specified). Pools are closed periodically for maintenance without notice. Hours of operation vary according to the pool, but generally they are open 10am – 6pm

Parking

Generally, there is one off-street parking space that is included with your unit rental. Larger units may offer more than 1 space. There is an additional parking available on the day of arrival for $10/day first come, first serve.

Are pets allowed?

Pets are allowed in some units only. Please make sure to pick a pet friendly unit and mention that you’re bringing a pet. There are pet fees associated with bringing a pet.

How many pets can you have in the unit?

Depending on the size of the dog(s) and the size of the unit, there may be  a limit of 2 or 3 dogs per unit

Can I bring my pitbull?

Unfortunately, we cannot allow pitbulls in any rental units

Can I leave my dog unattended in the unit?

If you leave your dog in the unit, he/she should be always crated to avoid any accidental damage and to make sure personnel can access the unit in case of emergency

What if I cannot make the payment on due date?

If you cannot get your payment to us prior to/on the due date, you can contact us to make arrangements

Why do I have to pay 2.5% credit card convenience fee?

We are the agent for the owners of the units securing the rentals for their rental units and earning a small percentage as our compensation.  Credit card companies charge fees ranging from 2.5-3% for any payments processed on the cards. We as an agent assume the initial costs for the down payment, but are unable to carry more costs associated with the payment in full of the rental contract, so every customer is given an option to make the payments with check, money order or cash or use their credit card taking on the cost of processing the card

How do I avoid paying the 2.5% credit card convenience fee?

To avoid paying the 2.5% credit card convenience fee, mail in check or money order or make a cash payment in person

Can I make payments on my reservation online?

Unfortunately,  only the initial payment can be made online. All other payments have to be mailed in or called in. Checks or money orders can be written out to Beach Getaways Management, and mailed to 405N Philadelphia Ave, Ocean City, MD 21842

Can I pay security deposit on credit card?

Security deposit should be paid by check  (if received at least 2 weeks prior to arrival) money order or cash (in person)  unless other arrangements are made with the reservationist.

How old do I have to be to make a reservation?

One has to be 18 years old to make a reservation in his/her name

Does Beach Getaways rent to those under 18?

Yes, we rent to those under 18, with a signed group rental agreement that has parent signatures on it for those who are not 18 at the time of signing the agreement

Is there a security guard on duty?

Yes, during the months of May – September, there is a security guard on duty keeping an eye on all rental units

Where do I check in?

Check in at 405 N Philadelphia Ave (blue color cottage facing Philadelphia Ave), Ocean City, MD 21842

What time is check in?

Check in time is 3pm. If the unit is ready earlier, we will let you check in prior to 3pm, but no earlier than 1pm

I will arrive late – what do I do?

If you are arriving after 7pm, please call the office on the day of arrival to make arrangements

I am checking out before 10am on check out day, what should I do/

No problem, make sure you prepare your unit for departure, drop the keys and parking passes in the check –in envelope, and drop the envelope in the “key drop” box by the front door at 405 N Philadelphia Ave

When will I get my security deposit back/

Security deposits are processed within 14-30 business days after departure

Where can I mail the payments and agreements?

Beach Getaways Management

405 N Philadelphia Ave, Ocean City, MD 21842

What is the office phone number?

410-289-8531

What is the office fax number?

410-289-1742